Frequently Asked Questions

Please read our FAQ before sending us a message.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within two weeks of giving your package to the return shipper.
Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

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